The Coffee Importers and Roasters Organisation (CIRO) is a true coffee emporium. As the preferred one-stop
solution, CIRO offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South Africa, it is easy to understand why CIRO is a noteworthy front-runner within the coffee service industry and renowned for consistent quality, innovative product formats and extra value offering.

A challenging opportunity exists for a Warehouse Administrator to join the dynamic Ciro family at our Kwa-Zulu Natal site.

Line Manager: Warehouse Manager

Job Specification:
Key Performance Areas:

Manage Warehouse Items and Inventory

• Monitor “Expired, Short Dated, damaged” merchandise and report to Warehouse Manager.
• Manage the inbound of finished goods, handling, storage & distribution.
• Ensure all orders are shipped to customers in a timely manner in adherence to delivery schedules and report any issues.
• Communicate all delays or variances in inbound/outbound freight to the appropriate parties.
• Maintain strict controls over stock levels in order to meet internal and external demands.
• Plan warehouse space requirements in order to prevent loss or damage, and to achieve full warehouse optimization.
• Take into account full implications of planned production and other factors to plan warehouse space accordingly.
• Conduct weekly cycle counts and quarterly stock takes to ensure stock accuracy.
• Identify discrepancies between stock records and take action.
• Investigate causes of lost or damaged shipments and or other matters, make adjustment where necessary.
• Maintain Chep account and perform weekly physical counts.
• Perform/follow up on all queries related to stock in the warehouse.
• Ensure collections and returns are kept to a minimum.
• Loading of vehicles.
• Receive stock purchases from suppliers (Internal / External).
• Assist with receiving and checking of all deliveries from suppliers (internal / external)

Manage Item Administration

• Generate picking slips for all shipments
• Process Ciro invoices per shipment daily
• Check cases picked against stock reservation and liaise with the warehouse supervisor to verify stock shortages.
• Generate trip sheets for debriefing function
• Conduct daily debriefing function on SAP for all shipments
• Investigate outstanding pod’s
• Mailing customers for booking timeslots / permits
• Process stock credits after debriefing
• Investigate queries relating to credit requests and discrepancies
• Reconcile fuel slips with weekly reports
• Complete credit report and communicate daily with sales team
• Investigate stock queries in damages / returns / debrief / repack and claims locations
• Assisting customers with collections of stock orders
• Arrange and follow up on courier bookings for all courier collections
• Assisting with cycle counts / stock takes
• Report and rectify all shortages / overs.

Manage Compliance to Health and Safety standards.

• Ensure adherence to OHASA.
• Monitor and control warehouse security.
• Enforce policies regarding security and safety in order to maintain a safe working environment.

Manage Warehouse Assets and Equipment

• Check all warehouse equipment for cleanliness and ensuring such is in working order.
• Control DC fleet compliment by ensuring vehicles are kept in good operating condition with servicing records kept up to date.
• Minimise environmental influences and mange effective energy in current warehouse structures.
• Perform and manage Health and Safety checks (Risk Management).
• Own business relationship with 3rd parties’ suppliers.

Qualifications and Experience

• Matric / Grade 12
• 2 - 4 years’ experience in a warehouse environment
• SAP experience (minimum 2 years)
• Pastel experience would be advantageous
• Hyster license – Valid Forklift Driver’s License (advantageous)

Competencies:

• Thinking Analytically
• Continuously Improving
• Making Decisions
• Inviting Feedback
• Meeting Deadlines
• Attention to Detail
• Planning & Organising
• Maintaining Productivity